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How do I place an
order? (back
to top) |
You
can place your order request via our toll-free phone, email, fax,
mail, or view our "How To Order"
Page. All order requests will be confirmed by PHONE and a faxed
order form confirmation will be faxed to you. More detailed
information is available from our 'order'
section of the site. Your order is not placed until your completed
authorization form is faxed back to us confirming all
pricing, shipping and payment information. |
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How do I find products
I'm looking for?
(back
to top) |
You
can find products on our site by clicking any link in the product
guide in the left corner on the home page,
or by clicking our 'search
products' section of the site. |
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What if I don't see
the products I'm looking for?
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to top) |
A
Better Idea has access to thousands of products! Our site is merely
a sample of what we have to offer. If you're looking for something
specific, looking to find items to fit your theme, or just don't see
quite what you're looking for on our site, give us a call toll-free
at 800-520-1691 or
e-mail us. We'll be glad to offer suggestions. |
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How does A Better
Idea! accept payment?
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to top) |
A
Better Idea accepts payment via credit card or check. If it is your
first time ordering from us, or if you have more detailed questions,
click here to read our payment terms.
All orders over $500 require payment by check. |
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Do you have any sales
or specials?
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to top) |
Yes!
We offer many sales and specials on a regular basis. Check out our 'specials'
page. We try to update our site as much as possible with online
sales flyers. |
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How long does it take
to receive my order?
(back
to top) |
It
can vary depending on the products you order, but most products from
A Better Idea will ship within 10-20 working days from the time the
order is placed complete. We do offer rush service on many items.
Call or
email us for details.
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My
event is less than two weeks away!! Can you still help?
(back
to top) |
Yes!
Call us! Now! We offer rush service on many of our items. The best
way to avoid any time delays is to have as much detail about your
order together when you call. You must have artwork ready to email
of FedEx to us! |
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How do I prepare my
artwork so you can reproduce it?
(back
to top) |
You
can prepare your artwork in several different ways. The best way to
insure your design is replicated correctly is to also send a
printout via fax so we can check it against your electronic file. To
read more about our artwork guidelines, click
here. |
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Can I specify which
ink colors to use?
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to top) |
If
not specified, we will use industry standard colors. If your design
requires a specific ink color, please specify a color using the
Pantone Color Matching System (PMS #). While every effort will be
made to match the requested color as closely as possible, we
cannot guarantee exact color matches due to the nature of the
printing process. |
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Can I specify which
fonts to use?
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to top) |
Yes,
but you must provide A Better Idea with the font. Keep in mind that
certain fonts that are too thin or too detailed may not reproduce
well. For questions about fonts, just give us a call at
401-841-5646. |
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How will you ship my
order? (back
to top) |
Our
preferred standard method is on your own UPS account, although we
can use FedEx Ground or UPS and add it to your charges. If shipping
via an expedited method, we will ship UPS Air or FedEx Air. Shipping
rates are pre-paid with your shipper account number or on your
invoice. Please include your acct# on your order form. |
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Why should I order
promotional wearables?
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to top) |
Promotional products & logo sportswear benefit small businesses
especially because the initial cost ratio vs. the rate of response
is much higher than traditional forms of advertising such as print
and radio. Also, if your promotion is useful and handy, your
recipients will use them for YEARS, whereas a newspaper ad, radio
ad, etc. may be read/heard only a few times and may not illicit a
response. |
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I can't decide. Do you
have any ideas?
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to top) |
Yes!
We have the experience and are the experts in promotional products.
We have plenty of great ideas, good strategies, resources, and other
wearables available. Just tell us about your event for a "better
idea"! |
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